Realtime Cobrowse & Screenshare
• Stay engaged with customers as
they move across channels
• View & interact with embedded
pages, nested iframes, & more
• Encourage customer loyalty &
reduce user friction
Realtime cobrowse & screenshare
tools are advanced collaboration
solutions built to help enterprise
organizations deliver on their
committment to personalized
customer experiences.
Features:
• Omnichannel cobrowse
capabilities.
• Full color annotation palette.
• Ability to add multiple agents &
hand over calls to other agents.
• Multiple ways to launch secure
sessions.
• Open APIs & established CRM
integrations.
• Patented “image based” screen
transfer for strict security.
• No rewall ports required.
• Bandwidth friendly rendering.
• Standard HTTP & websocket
protocols.
• Compatible with all major
browsers & operating systems.
